Dr. Pinaud’s approach is to assist clients to discover for themselves what may be blocking them from positive movement and desired outcomes. From this point of discovery, awareness shifts and self-directed answers and solutions come into play. This non-directive approach is far more effective than  a counsellor using a direct approach assessing and telling a client what they should do. His non-directive approach is not a passive interaction between a therapist and a client but does involve careful selection of questions that allow for self-discovery.

Sometimes in critical situations, such as a marriage crisis, a family critical incident, or a major trauma, a directive approach is needed to reduce a potential danger, stabilize a situation, or reduce an intense emotional reaction and will be employed accordingly.